Frequently Asked Questions

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The term medical marijuana refers to using the whole unprocessed marijuana plant or its basic extracts to treat a disease or symptom.
Cannabinoids are the active chemical ingredients produced by the cannabis plant. More than 100 different cannabinoids have been identified, but research has focused on only two of them so far: delta-9-tetrahydrocannabinol (THC) and cannabidiol (CBD).
THC is the substance known to cause the psychoactive effects or the “high” felt from cannabis. Scientific studies, as well as anecdotal evidence, suggest that THC is effective in Post-Traumatic Stress Disorder (PTSD), functions as an appetite stimulant for HIV/AIDS patients, reduces nausea and vomiting from cancer treatment, helps patients with insomnia, inflammation and pain.
CBD has no psychoactive effect and is showing promise with epilepsy, genetic brain disorders, Crohn’s disease and ulcerative colitis, and Parkinson’s disease. CBD also helps to make the “high” caused by THC more tolerable and can have an impact reducing the likelihood patients will experience paranoia or anxiety caused by THC.
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Every person has an endocannabinoid system, just like a nervous system and digestive system. The endocannabinoid system produces chemicals similar to those found in cannabis. These chemicals pass messages between the brain and the body through your neurons and receptors.
Your endocannabinoid system may not be functioning properly which can lead to many of the symptoms that patients experience as part of their condition.
The cannabinoids introduced with medical cannabis (called phytocannabinoids) help to treat those symptoms by supplementing the endocannabinoids normally produced in your body.
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Yes. Kelz requires a presciption from a Medical Doctor, Naturopath or Doctor of Traditional Chinese Medicine.
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You may travel with your medication within Canada. You are allowed to carry with you your daily limit x 30 not to exceed 150g.
For air travel it is recommended that you check with the airline. You CANNOT travel outside of Canada with your prescription.
Once you are a Kelz member, with a patient ID card, you can come into our storefront or contact us for your prescription needs.
In some cases your physician may be able to give you guidance on what products will work for you with your condition. If you need guidance with choosing what cannabis product will work for you, the team at Kelz is here to help you find what works best.
Medication is not currently covered by any Federal, Provincial or private health insurance. Some companies are starting to insure patients on a case-by-case basis and it is in your best interest to speak with your insurer. The only body who covers the cost of medical marijuana is Veterans Affairs of Canada. You can write off the cost of your medication as a medical expense when doing your taxes with valid receipts (from Health Canada).